Questions

Questions, answered plainly

The nine we get asked most, in the sequence people ask them. If yours is not here, write to us and we will add it.

About the check

Is this a background check?
No. References only. We don’t run DBS or right-to-work checks, and we don’t collect criminal or health data.
How long does it take?
The report is sent within minutes of the last referee replying — about fifteen, typically. The six checks are automated, so referee speed is the only variable, and the activity trail shows exactly when we contacted them.
What if a referee doesn’t reply?
We remind them three times over 14 days. Then we send the report with the non-response recorded, and return your credit.
Do you tell me whether to hire?
No, and we never will. We report verification evidence and what a referee told us. The decision is yours.
What if you get something wrong?
Every finding carries the evidence behind it, so you can check it yourself. If something is inaccurate, tell us and we’ll re-open the check.
Do I need to talk to a salesperson?
No. Buy a credit and raise a check — there is nobody to get past and nothing to sit through first.

About your data

Do you need the candidate’s CV?
No. Their name, email and the role — that’s all we ask you for.
Is this GDPR-compliant?
The candidate gives explicit consent before anything is sent. Referees are told exactly why they were contacted. Personal data is deleted on a fixed schedule.
Can the candidate see the report?
They can request their data at any time. The route is in our privacy notice.

Want the mechanics rather than the summary? See what each of the six checks does

The quickest answer is the report itself

Run a real check on a real candidate and keep it. Your first one is free.