Legal

Terms

Draft — awaiting legal review

This page sets out the structure of our terms of service and what each section will cover. It has not been through a solicitor and it is not yet a document you can rely on. We are publishing the outline now because we would rather show you what is coming than leave a dead link. The finished version, with our registered company name and address, goes up before we take a single payment.

  1. 01

    Who these terms are between

    The company operating PreHire and the organisation buying checks. Pending the entity registration.

  2. 02

    What you are buying

    One check covers one candidate, up to three referees and one report. Credits do not expire.

  3. 03

    What we do

    We obtain the candidate’s consent, contact the referees they nominate, remind them, run the six checks, and issue a report with the evidence behind every result.

  4. 04

    What we do not do

    We do not tell you whether to hire anyone, we do not rate candidates, and we do not run DBS or right-to-work checks. Hiring decisions, and any judgement drawn from the evidence, rest with you.

  5. 05

    Your responsibilities

    That you have a lawful reason to check the candidate, that the details you give us are accurate, and how you may use the report you receive.

  6. 06

    When a referee does not reply

    After three reminders over 14 days the report is issued with the non-response recorded, and the credit is returned to your account automatically.

  7. 07

    Payment and refunds

    How credits are bought, the free first check, and when a credit is returned. To be completed alongside the payment provider.

  8. 08

    If something is wrong

    How to tell us a result is inaccurate, how we re-open a check, and how quickly we respond.

  9. 09

    Liability, ending the agreement, and the law that applies

    The section a solicitor will draft. We are not going to improvise it here.